About Alaga

Connecting families with trusted Filipino care professionals

A structured marketplace built for trust, clarity, and respect — for both sides.

What is Alaga

A marketplace built around trust, not speed

Alaga connects families with trusted Filipino Service-Providers. The categories include help at home, caretaking, babysitting, and massage therapy.

Unlike instant-booking platforms, Alaga is built around a structured process. A help-seeker expresses a need. A service-provider responds with a real proposal. The platform records the interaction so that trust, reviews, and reputation can grow from actual booked work.

The idea is not just convenience. It is a safer and more respectful environment for both sides.

Looking for a Service?

Browse verified providers, send a structured inquiry, review the proposal, and confirm the booking. Pay the provider directly after the job.

Offering your Service?

Create your profile, get verified, receive inquiries, respond with your own pricing and timing, and build a visible reputation over time.

The platform's role

Alaga structures the process, records the interactions, and only lets trust and reviews grow from bookings that actually happened on the platform.

The full process

How Alaga works, step by step

Every booking on Alaga follows the same chain: inquiry, proposal, approval, booking, completion, review. That chain is what makes trust measurable.

For seekers

Browse service-providers

Filter by service category, read profiles, and choose someone whose experience matches what you need.

Send an inquiry

Describe the task, timing, and any specific requirements. No commitment yet — just an expression of interest.

Receive a proposal

The provider reviews your request and responds with a concrete proposal: their suggested schedule, hourly rate, duration, and total.

Approve the proposal

You review the timing and price. If it works, you approve — and a booking is created. The relationship moves from interest to confirmed work.

Coordinate and complete

Messaging continues in a structured thread. Once the job is done, both sides confirm completion.

Pay directly, then review

Pay the provider directly after the job — no platform commission. Then leave a review that builds their verified reputation.

For providers

Create your profile

List your services, set your availability, and upload the documents needed for identity verification.

Get verified

Alaga reviews your documents. Verification gives seekers confidence before they reach out.

Receive inquiries

Families send you structured inquiries describing what they need. You see the full context before responding.

Send your proposal

You control the terms. Enter your proposed timing, hourly rate, and duration. The platform calculates the total.

Get booked

If the seeker approves, a booking is created. You have a confirmed job with a clear record.

Get paid and build reputation

Get paid directly after the job. Completed bookings feed your trust score and unlock reviews that grow your profile.

Built-in trust

How trust works on Alaga

Trust on Alaga is not a badge or a star average. It is a score built from real platform behaviour — and it grows only through bookings that actually happened here.

What feeds the trust score

Completed bookings

Post-booking reviews

Response rate to inquiries

Booking history over time

Consistent on-platform behaviour

What does not count

Off-platform deals

Self-reported experience

Reviews without a booking

Unverified references

Why it matters

A trust score built only from real platform bookings means it cannot be gamed. A provider with a high score has genuinely shown up, done the work, and been confirmed by real families — repeatedly.

Verification

Identity and document checks before any provider goes live. Seekers see a verified badge they can trust.

ID checkDocument reviewManual approval

Ratings and reviews

Post-booking reviews only. No reviews without a completed booking — which means every rating is grounded in real experience.

Post-booking onlyWritten reviewsVerified

Support

When something goes wrong, Alaga adds structure. Both sides have a place to escalate, and the platform record makes resolution clearer.

Human supportBoth sides coveredClear escalation

Trust score

A growing score tied to real bookings, completion confirmations, and consistent behaviour. It rises over time with every successful job.

Booking historyResponse rateGrows over time

Simple fees

What Alaga costs

No commissions on jobs. No subscription for seekers. The model is designed so the platform earns from structure, not from a cut of every transaction.

For seekers

Profile feeFree

Platform feeFree

Booking fee€2 per confirmed booking

Job paymentDirectly to the provider

You only pay when you confirm a booking. Everything else is free.

For providers

Setup fee€10 one-time

Platform fee€5 recurring

CommissionNone

Job paymentReceived directly from seeker

You keep everything you earn. Alaga never takes a cut of your jobs.

Ready to start

Join Alaga today

Whether you are looking for trusted care or ready to offer your services, Alaga gives you a clear and structured way to get started.